FAQ

 

FAQ

 

How can I get products personalized or place a special order?

Moreau Paris offers three different types of personalization services –hot stamping, painting, and bespoke service. To find out more, please check PERSONALIZATION or contact our flagship store in Paris at shop@moreau-paris.com.


Where can I find Moreau Paris products?

Moreau Paris has four boutiques in the world, in Paris, London, Tokyo and Osaka.  In addition, you can find some of our products available at our distribution partners around the world.

For the details, please check
STORES to see the list of our boutiques and some of our partners. If you require any help to find out the nearest store, please feel free to contact us at contact@moreau-paris.com.



Does Moreau Paris offer distant sales?

Yes, our flagship store in Paris offers a distant sale service, depending on products and delivery address. For further information, please contact our Parisian boutique at shop@moreau-paris.com.


How can I take care of my Moreau Paris product?
What should I do when it needs to be repaired?

To maintain the beauty of your Moreau Paris products, we recommend you to read this CARE INSTRUCTION carefully.

For enquiry regarding repairs, please contact the boutique where you purchased the product. If you require any assistance, please write to us at contact@moreau-paris.com



Where are Moreau Paris products manufactured?

All Moreau Paris bags and majority of small leather goods are made by experienced artisans in France. To find out more about our savoir-faire, please check SAVOIR-FAIRE.



What is Moreau printed leather?

Our signature printed leather is made of French calf leather. The unique pattern, which is inspired by the intertwined pattern of the wicker trunks from the 19th century, is printed on a leather by the traditional technique called serigraph printing. This method makes the colours more vibrant, and the leathers more resistant.

In addition, as well as our baranil calf leathers, all our taurillon bull skins are produced in France.



How can I subscribe to or unsubscribe from Moreau Paris newsletter?

If you wish to sign up for our newsletter, please write to us at contact@moreau-paris.com.

To cancel your subscription, click the unsubscribe link which you can find at the bottom of each newsletter, or contact us at contact@moreau-paris.com.