CARDHOLDER 4C

Shipping Information

Orders are shipped worldwide. Shipping fees, when applicable, are calculated at checkout. Promotional free shipping may apply during specific periods and will be clearly indicated.

Estimated delivery times are provided for reference only and may vary depending on destination, carrier, and customs clearance. Moreau Paris cannot be held responsible for delays caused by customs authorities, carriers, or circumstances beyond our control.

Customs duties, import taxes, and local charges are not included in the product price or shipping fees. These charges are determined by local authorities and are the sole responsibility of the customer. Moreau Paris has no control over these fees and cannot estimate their amount.

In the event that a shipment is refused or not collected due to unpaid duties or taxes, any return shipping costs, handling fees, and import or re import charges incurred will be deducted from the refund.

For international returns, return shipping costs and any applicable re import duties remain the responsibility of the customer, unless the return is due to a manufacturing defect or an error on our part.

Customers are responsible for providing a complete and accurate shipping address. Moreau Paris cannot be held liable for failed deliveries due to incorrect or incomplete address details.

By placing an order, the customer acknowledges and accepts these shipping conditions

Moreau Paris uses only the finest materials, selected for their exceptional quality and timeless appeal. Each leather undergoes a rigorous selection process and is chosen for its refinement, suppleness, and soft touch. Natural characteristics such as subtle colour undertones and visible veins are inherent to the material and contribute to its uniqueness. Through artisanal processing and dyeing techniques, the natural grain of the leather is enhanced, combining elegance with durability and functionality.

The Moreaunette and Bionette canvases are crafted from natural fibres and coated with a natural resin, providing water resistance and long-lasting performance across all canvas products. The printing process involves applying thin layers of ink to the surface of the canvas. While this technique allows for intricate designs and rich colours, it may be sensitive to abrasion and fading over time. To preserve the appearance and quality of the canvas, it is recommended to limit contact with hard or rough surfaces and to rotate the use of your product to ensure even wear and extended longevity.

To best preserve your Moreau Paris item, we recommend keeping it away from humidity, rain, prolonged exposure to direct light, and sources of heat. Avoid contact with alcohol, perfumes, oils, cosmetics, or waterproofing products. In the event of contact with water, or when cleaning leather or metal hardware, gently wipe the surface with a clean, dry, soft, non-coloured cloth. When not in use, always store your product in its dust bag, and for soft bags, stuff the interior with silk paper to help maintain their shape.